Effective Date: October 2026
CDL Carpet & Floor Centre Ltd. (“CDL Flooring”, “CDL”, “we”, “our”, or “us”) operates cdlcarpetflooring.com and showrooms in Calgary, Alberta and Invermere, British Columbia. These terms apply when you use this website, request a quote, or buy flooring or installation from us.
Product orders and installation are also governed by the quote or agreement we send you. If that document conflicts with these terms, the quote or agreement applies to that project.
Using this website
This website is for information and inquiries. It is not an online store. Product descriptions, photos, colours, and prices on the site are general information, not an offer to sell a particular product at a particular price.
You agree to use the site lawfully, to provide accurate information in forms, and not to interfere with the site or try to access it in a way we have not made available.
Quotes and orders
A quote is valid for the period stated on it. If no period is stated, it is valid for 30 days. A quote becomes an order when you accept it in the way we specify, such as a signed quote or a deposit we have asked for.
In-stock quantities can change before an order is accepted. Special-order products are ordered for your project after the quote is accepted. Flooring that has been cut, specially ordered, or installed is not returnable, except where required by law or where your quote says otherwise.
Payment terms, including any deposit and the balance due, are set out in your quote or invoice.
Measurements and installation
Quotes and orders that include installation rely on the measurements and site conditions described in the quote. You agree to give our team reasonable access to the space, a clear work area, and the power and other conditions the quote calls for.
If site conditions differ from what was quoted, including subfloor, moisture, or layout, we may pause the work and provide a revised quote before continuing. Installation dates are estimates. We will tell you if a product delay or site condition moves the schedule.
Samples and product variation
Samples and showroom displays show the general colour, texture, and finish of a product. Natural materials, including hardwood and tile, vary from piece to piece. Dye lots can differ from samples. The installed floor may not be an exact match to a sample, photograph, or screen.
Warranties
Manufacturer warranties apply as stated by the manufacturer and as described at the time you order. Our workmanship warranty, if one applies to your project, is set out in your quote or agreement. Nothing in these terms takes away a warranty or remedy you have under the consumer protection laws of Alberta or British Columbia.
Intellectual property
The content on this website, including text, photographs, graphics, and the CDL Flooring name and logo, belongs to us or our licensors. You may view and share links to the site for personal, non-commercial use. You may not copy the site’s content for commercial use without our written permission.
Privacy
Our collection and use of personal information is described in our Privacy Policy at cdlcarpetflooring.com/privacy-policy.
Liability
We are responsible for providing the products and services described in your accepted quote with reasonable care. We are not liable for loss caused by information on this website that you rely on before a quote is accepted, or for delays caused by product availability, site conditions, or events outside our reasonable control.
These terms do not limit any rights you have under applicable consumer protection law.
Changes
We may update these terms from time to time. The current version will be posted on this page with the effective date above. The terms in effect when you accept a quote apply to that project.
Contact us
Questions about these terms can be sent to hello@cdlflooring.ca.
CDL Carpet & Floor Centre Ltd.
7265 11th Street SE, Calgary, AB
403.255.1811